Privacy Policy

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Provide estimates, inspections, scheduling, and customer support
• Confirm appointments and send service-related reminders
• Communicate about active or recent service requests
• Perform contracted services
• Process payments and maintain business records
• Improve our website, services, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable laws, regulations, and legal obligations

We do not use customer-care SMS opt-in information to send marketing or promotional text messages.

3. SMS / Text Message Communications

Grand County Asphalt Care Specialists may offer customer-care text messaging for customers and website visitors who choose to opt in.

If you choose to opt in by checking the SMS consent box on our website contact form, we may send non-marketing text messages to the phone number you provide. These messages may include appointment confirmations, appointment reminders, estimate updates, scheduling updates, customer support responses, and service-related follow-ups.

SMS consent is optional and is not required to submit a service request or purchase services from us.

Message frequency varies based on your inquiry or service request. Service-related messages are typically limited to the number of messages needed to respond to your request, schedule service, provide updates, and follow up about your project. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us at:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

4. How We Share Information

We do not sell your personal information.

We may share limited information only in the following circumstances:

The categories above exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services necessary to deliver SMS communications.

5. Cookies and Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, improve user experience, and evaluate website performance.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not work properly if cookies are disabled.

We do not use cookies to send SMS messages or to share SMS opt-in information with third parties for marketing purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission over the internet, mobile network, or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP.

You may opt out of email communications by following the unsubscribe instructions in the email, if applicable, or by contacting us directly.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites, including review platforms, map services, payment processors, or other external resources. We are not responsible for the privacy practices, content, or policies of those third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or your communication preferences, please contact us: